Corporate Profile

American Data Exchange (AMDATEX) is ADEC Innovations' leading-edge member company in business process management. AMDATEX leverages ADEC Innovations' data management and technological resources to bring customized outsourcing solutions that help organizations streamline their processes to focus on their core strengths and competencies.

AMDATEX exemplifies innovative global market leadership in customized outsourcing solutions.

AMDATEX delivers seamless, customized, scalable, efficient and cost-effective services

AMDATEX commits to your understanding and application of outsourcing solutions for long-term success

AMDATEX helps meet your needs and achieve higher performance with diversified global end-to-end solutions.

AMDATEX values lasting and growing relationships with clients and partners 

Learn more about AMDATEX solutions. Talk to us

1996

James "Jim" Donovan and Carol Esguerra found JICA. The company is established to cater to the real estate industry, later becoming a leading provider of Business Process Outsourcing (BPO) solutions.

1998

ADEC Solutions is established, focusing on providing solutions for back office processes such as data processing, document management, and accounting and legal tasks to global corporations in a number of different industries.

ADEC Solutions becomes an asset and infrastructure partner with the World Bank, an international organization that provides financial and technical assistance to developing countries, and USAID, one of the leading US government agencies working to end extreme global poverty and enabling resilient democratic societies to realize their potential.

2001

American Data Exchange Corporation is established as a data and document management company that specializes in back office processes.

2005

American Data Exchange receives ISO 9001 Quality Management System (QMS) certification for Global BPO Services. The certification recognizes American Data Exchange's commitment and adherence to recognized best practices in providing our customers with the highest level of quality service and ensuring the attainment of set quality targets.

2006

American Data Exchange enters a joint venture with First American, a financial services company that is a leading provider of title insurance and settlement services to the real estate and mortgage industries.

A-Plus International School is first established as a preparatory school and evolves into a premier language learning institution that specializes in Mandarin and English language programs.

2007

American Data Exchange receives ISO 27001:2005 Information Security Management System (ISMS) certification for the provision of Global BPO Services. The certification recognizes American Data Exchange's commitment and adherence to recognized best practices, particularly in ensuring the confidentiality, integrity, and availability of information as well as the protection of information assets from all identified threats.

ADEC Group acquires DCSI (Deposit Computer Services, Inc.), a New York-based company that provides business-to-business services in information and document management.

ADEC Group acquires Preview Services Australia, later renaming it ADEC Preview. ADEC Preview has the widest range of outsourcing services in Australia designed to improve efficiency and reduce costs.

2008

FirstCarbon Solutions is established as a stand-alone management firm to address the need for carbon emissions measurement and sustainability management strategies.

2009

American Data Exchange receives ISO 14001:2004 Environmental Management System (EMS) certification, which acknowledges the firm's commitment and adherence to best recognized practices in the identification and analysis of environmental aspects.

Previously known as ADEC-DCSI, ADEC Solutions receives ISO 9001:2008 Quality Management System (QMS) certification, four years after American Data Exchange was awarded the same recognition.

2010

A-Plus English Online is established to provide online learning solutions to the growing number of people who desire to learn English as a second language.

American Data Exchange is assessed to be Level 1 Compliant to Payment Card Industry Data Security Standards (PCI-DSS), created to increase information security controls in organizations that handle cardholder information for VISA and MasterCard transactions.

FirstCarbon Solutions wins "Best Eco-Industrial Service" at the 1st Philippine International Eco-Show Awards.

FirstCarbon Solutions acquires Enverity Corporation, a company which provides web-enabled business-management software.

2011

PharmaKPO is established as a joint venture with Zuellig Pharma in order to address the growing need for knowledge process outsourcing services among pharmaceutical and healthcare companies.

FirstCarbon Solutions wins "Most Innovative Company of the Year" at the 5th ICT International Awards Philippines.

CDP, an organization which works with investors and businesses to disclose greenhouse gas (GHG) emissions of major corporations, selects FirstCarbon Solutions as a supply chain scoring partner.

ADEC Group opens an office in Xiamen Software Park, China.

2012

ADEC Solutions receives ISO 27001:2005 Information Security Management System (ISMS) certification, five years after American Data Exchange was awarded the same recognition.

FirstCarbon Solutions acquires Michael Brandman Associates of California, combining the two organizations' extensive knowledge in environmental consulting solutions with energy, carbon, and sustainability management expertise.

BPO Asia Institute (BAI) is established as a global learning service company that provides solutions for businesses and organizations that seek to improve their performance through learning and development coupled with technology.

A-Plus Languages, formerly known as A-Plus English Online, offers Mandarin for its virtual classroom services.

The Global Online Association for Learning (GOAL), a non-profit association, is created to promote the enhancement of online education and to develop its standards and policies.

2013

In partnership with The Reassurance Network, ADEC Group introduces "Supply-LINK."

ADEC Group wins the "Executive Leadership Team of the Year" award at the Asia CEO Awards.

2014

FirstCarbon Solutions launches East Coast offices in the United States.

ADEC, through FirstCarbon Solutions, partners with the UN Environment Programme (UNEP). FirstCarbon Solutions attends the 1st UN Environment Assembly in Kenya and is set to participate in UNEP's Global South-South Development (GSSD) Expo in the same year.

The ADEC Kenya office is officially launched.

Envirosite Corporation, a data management firm that provides environmental solutions for the environmental site assessment marketplace through data analysis and interpretations, is officially launched.

ADEC Group wins the "Business Responsibility and Ethics" category and receives special recognition in the Energy Management category during the first Sustainable Business Awards Philippines.

Envirosite Corporation wins the Oracle Technology of the Year Award at the Asia CEO Awards.

ADEC Innovations CEO James Donovan is awarded the South-South and Triangular Cooperation Visionary Award by the United Nations Office for South-South Cooperation at the Global South-South Development Expo held in Washington DC.

2015

ADEC Innovations' CEO James Donovan is confirmed by the United Nations Environment Programme (UNEP) as the team leader of Assessment Methodologies, Data and Information Working Group for the Global Environment Outlook 6 (GEO-6). He also signs a Memorandum of Understanding with UNOSSC Director Yiping Zhou to promote collaboration among UNOSCC's 131 member countries.

Partners and Affiliations

ADEC Innovations’ Global Partner Program consists of contractors and companies that specialize in business process management, document management, legal data solutions, voice services and other business support services. If you’re a private contractor, a consultancy firm, a software vendor or a professional group seeking to expand your services or update your solutions to meet market dynamics and demands, our programs help create opportunities for new revenue streams. 

Certifications

If you need assurance that your service provider utilizes certified best practices, look no further. AMDATEX has access to industry certifications and accreditations acknowledging our commitment and adherence to the highest industry standards. 

Management Team

AMDATEX is comprised of experts in business process management, knowledge process outsourcing, document and data management, and legal data solutions. We collaborate with clients to develop the solutions that drive the highest return on investment.

James Donovan Photo

As Co-founder and Chief Executive Officer, Jim brings 25 years of investment banking expertise and entrepreneurial vision into the company.

James DonovanChief Executive Officer

Carol Esguerra Photo

As Co-founder and Chief Financial Officer, Carol negotiates high-level partnerships and acquisitions using her investment banking expertise.

Carol EsguerraChief Financial Officer

Jurgen Tanpho Photo

With 28 years of experience in management roles within the BPO industry, Jurgen is responsible for the overall management of our Asian operations.

Jurgen TanphoGeneral Manager, Asia

Susan Cometa-Macalinao Photo

Having more than two decades of experience working in business process management and knowlege process outsourcing, Susan leads AMDATEX's operations and production managers as its AVP for Operations, creating value through quality & process improvement.

Susan Cometa-MacalinaoAVP for Operations

Rocky Lim Photo

AVP for Operations, Rocky heads AMDATEX’s management performance, operational efficiency and client relationship strategies with a wealth of management experience in understanding client needs and streamlining operations to improve customer satisfaction.

Rocky LimAVP for Operations

More ADEC Innovations

A PLUS LANGUAGES

A-Plus Languages offers easily accessible and high-quality online language education, with programs that include the most spoken languages around the world – Chinese (Mandarin), Spanish and English. Learners get to experience international culture as they practice without having to leave their classrooms. Our teachers ensure that the language skills taught are at native or near-native levels of proficiency.

www.aplus-is.com

ADEC Technology

ADEC Technology offers end-to-end development solutions ranging from initial application development, to delivery and application support and maintenance.

ADEC Technology combines multidisciplinary expertise in delivering business solutions, program management and software services with expertise in back-office data processing to deliver cost-effective energy, sustainability and supply chain solutions to diverse organizations across the globe. ADEC Technology specializes in enabling clients to leverage the power of outsourcing to overcome challenges and achieve tangible, measurable results.

esg.adec-innovations.com/software/

ADEC Kenya

ADEC Kenya is an expert in bringing cost-effective onshore and offshore BPO solutions globally. ADEC Kenya foresees continuous growth and development in the outsourcing industry that can help establish Kenya’s place in the global business community. Strategically located south of Kenya’s central business district, ADEC Kenya has become a trusted business partner and one of the leading outsourcing pioneers in the country and in the African continent.

www.adec-kenya.com

ADEC Preview

ADEC Preview is one of Australia's leading innovative document scanning and document archiving companies, providing a vast range of document outsourcing services for companies seeking new ways to achieve higher performance by reducing costs.

With 25+ years’ industry experience, ADEC Preview fulfills your every digitization requirement.

www.adecpreview.com.au/

ADEC SaaS

ADEC SaaS has a proven, successful track record for delivering technology and data management solutions throughout global supply chains. ADEC SaaS has supported numerous scoring programs, including CDP and developing and implementing the ZDHC Data Standards across 12 countries.

ADEC SaaS excels in programs that are focused on making a difference where innovation and collaboration intersect with the need for data management, technology and subject matter expertise.

adec-innovations.com

ADEC Solutions

The importance of documents and records is critical to healthcare organizations. What sets ADEC Solutions apart is 20+ years’ industry experience coupled with a wide range of outsourcing services that make document processing and archiving processes more efficient and cost-effective. ADEC Solutions’ teams of highly trained and security-cleared staff, along with the latest scanning equipment and technologies available, deliver the highest quality output in the shortest possible turnaround.

www.adecsolutions-usa.com/adec

BPO ASIA INSTITUTE

BPO Asia Institute (BAI) is answering the call of the education sector and corporations.

Quality training modules and courses built on a powerful platform have become a necessity. This is just one of the many things BAI can help organizations with.

With a pool of education, ICT and subject matter experts, BAI provides expert eLearning Solutions suited for specific needs.

Envirosite

Envirosite Corporation provides outsourced environmental data and research solutions to help identify existing or potential environmental concerns through the interactive WorkBench platform.

Envirosite is the only real-time advanced technological platform available offering the flexibility for data customization to meet your unique needs. Envirosite optimizes and revolutionizes the way environmental engineers and consultants, financial lenders and insurance companies receive and use data.

www.envirositecorp.com

GOAL

GOAL empowers its members to meet the growing education and training needs of the distance learning communities.

GOAL shares knowledge, builds best practices and pursues the promotion of policy to set standards and improve understanding among members and professionals engaged in distance and e-learning.

Disseminating research and collaborating with global institutions, government agencies, educational institutions and organizations form the support that is shared among members and affiliates.

www.goalonlinelearning.org

PharmaKPO

PharmaKPO offers a wide range of services, from high-end drug discovery research and clinical trials, to market research and analytics, and training content creation on diverse topics.

PharmaKPO has 10+ years’ experience in outsourced medical and drug information project management. The company applies its expertise to provide support to organizations around the world so they can focus on their core competency – to cure the world's deadliest diseases.

www.pharmakpo.com

Amdatex Silay

Silay BPO is a member of the Data Management Division of ADEC Innovations, providing back-office business process management services to global clients and alternative employment opportunities to the local community. It is an expanding, 1000 square-meter facility nestled in a 20,000 square-meter plot of land that houses more than 200 employees performing data research and encoding, as well as database maintenance for some of ADEC's biggest global clients.

www.amdatex.com